Terms of service

1. Introduction Welcome to Sofia Ozakay Jewellery. By accessing our website and using our services, you agree to be bound by the following terms and conditions. Please read them carefully.

2. Products and Services Sofia Ozakay Jewellery specializes in handcrafted jewellery, including bespoke and ready-to-wear pieces. Our services and products are subject to the descriptions and specifications listed on our website.

3. Use of Our Website Users are permitted to use our website for lawful purposes and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party.

4. Intellectual Property All content on our website, including images, designs, text, and other material, is the property of Sofia Ozakay Jewellery and is protected by intellectual property laws.

5. Custom Orders Bespoke orders are subject to individual agreements regarding design, production time, payment, and delivery.

6. Pricing and Payment Prices for our products are as described on our website and are subject to change. Payment terms are specified at the time of purchase.

7. Shipping and Delivery We ship worldwide, with shipping times and costs varying depending on the destination and shipping method chosen.

8. Returns and Exchanges Our return and exchange policy is outlined separately on our website. Bespoke items are generally non-returnable and non-refundable.

9. Privacy Policy Our Privacy Policy, available on our website, outlines how we collect, use, and protect your personal data.

10. Limitation of Liability Sofia Ozakay Jewellery is not liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, our products or services.

11. Changes to Terms of Service We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.

12. Governing Law These terms are governed by and construed in accordance with the laws of the United Kingdom.

13. Contact Information For any questions regarding these terms or our products, please contact us at info@sofiaozakay.com.